Medical appliances and devices

You can use Yandex Direct to serve ads for medical products.

Your ads and landing page must meet all legal requirements. For example, your ads must not:

  • Guarantee the positive effects, safety, effectiveness, and lack of side effects of the device.

  • Target minors.

  • Present the results of research as proof of the device's effectiveness, or interpret research results as a direct recommendation of its use.

  • Present the advertised object as non-medical.

  • Contain comparisons to other medical products with the purpose of enhancing the effect of the ad.

  • Contain references to specific cases of people recovering or their health improving as a result of using the medical device.

  • Contain links to therapeutic effects regarding diseases that are resistant or difficult to treat.

  • Give the impression that the consumer does not need to consult with a doctor.

  • Give healthy people the impression that use of the device is necessary.

Text ads will automatically have the following notice added: “Contraindications apply. Consult a doctor”. The text of the notice does not depend on the content of the specific ad and cannot be changed. You must add this notice to image ads, video ads, and creatives for display campaigns yourself. More information about notifications.

Your ads must meet the legal requirements of the countries where you want to serve them.

According to the law “On advertising” and Yandex placement policy, certain documents must be provided.

When to submit documents

You can send documents at any time after your ads have been sent for moderation. If ads are rejected because required documents are missing, they will be reviewed again after documents are submitted. If your ads pass moderation, they will be eligible for serving. If additional information is required, we will contact you.

Required documents

To advertise a specific medical device:

  • A copy of the registration certificate for the medical device.

If you advertise products and services in several categories (for example, medical products and pharmacies), you must provide documents for each of them.

How do I submit documents?

Send copies of prepared documents via the feedback form below (include your ad campaign or order number).

Other requirements for websites and ads.

Have questions?

Attention. Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.

You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7 495 139-21-13

Toll-free within Russia: 8 800 700-58-56

Attention.

To access campaigns, a customer service specialist will need your PIN.