Q&A

Why fill out the profile?

The more company information you enter in the Yandex Business account, the easier it is for users to find your company. If all the required sections in the profile are filled in, the Verified icon appears in your business card.

You can check your company card's completion percentage on the company page. To make a card more complete, add photos or list additional services your company provides. After all the required sections in the card are filled in, the widget with suggestions will no longer appear in the account.

Setting up notifications

On the Notifications page, you can subscribe to different messages from the service, including notifications about user changes in the company card and statistics data.

How do I change information if a business moves?

If your business moved within the city:

1. On the company page, go to About the business → Data and change the business address or move the placemark on the map to the correct location.

2. Check the new address and select Moving. If you want to keep the photos and reviews at the old address, uncheck the appropriate checkboxes.

3. Click Save. The company card at the new address is created automatically.

   If you agreed to transfer the photos and reviews, they are added to the company card at the new address.

in Yandex Maps, the business at the old address will be shown with the “Moved” status. You can't change the information in the card at the old address.

A business has the "Shut down" status

A business is published in Yandex Maps with the “Shut down” status if, according to our data, it has been closed or moved.

If your business is operational, you can change its status in the Information section on the company page in your Yandex Business account. Or find your business in Yandex Maps, click Edit information, and choose “Working” in the Status field. The status of the business will change after the data is checked.

Reference point

Reference points are Yandex Maps or Yandex Navigator placemarks that help you navigate a city. To add a reference point to Yandex Maps:

1. Add your business's placemark to Yandex Map Editor. For more information, see section 3.6 Locations in the Help for Yandex Map Editor.
2. Link the company on the map with the company in Yandex Business. For more information, see 3.6.2. Rules for adding attributes to locations (organizations) of the Help for Yandex Map Editor.

After passing moderation and the release of Yandex Maps updates, your edits may appear as a reference point on the map.

We don't guarantee that your reference point appears in Yandex Maps. It can only be displayed at a certain scale or not at all if there is a more important label nearby, such as a metro station, street name, or other feature.