Relax Beach Hotel

4.0

1137 ratings

Rate this place

532 reviews

By default

Level 9 Local Expert

We have been vacationing with a friend since September 20th. The hotel did not make a big impression, it was kind of awkward. As everyone writes, the service staff is good!! And the room was cleaned every day, and the guys quickly cleaned everything in the restaurant. Although there were a lot of tourists, you could always find a free table. Dirty dishes were not observed, maybe we were just lucky. The menu assortment is certainly poor, but not critical. There was always meat for lunch and dinner, sometimes fish. Only now it's like this in almost all hotels, and the same song is in 5 stars. Inflation and all that.. The beach is ordinary, in general, as described by previous tourists in the reviews. Tired of the hotel beach, please take bus 1 and go to Cleopatra Beach. 2 sun loungers with an umbrella 8 euros or 10 dollars. We went for a massage at the spa after reading the laudatory reviews of tourists. In general, they are doing well, even the neck has stopped hurting. But we didn't like the male shopping barker, ham. They refused to go and received insults. But we are stress-resistant girls, we didn't just talk to him. The most important thing is ourselves, the sea and the sun!!!

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Анна Исупова

Level 10 Local Expert

The reviews are being cleaned up, the room is dirty, the walls are dirty, there is very little food to choose from, the territory is small, and there are a lot of people, there are no places on the beach, well, it's probably like this everywhere, the remote control from the air conditioner was carried for three days, we liked it only at the spa, it's not us who are so picky, it's a place where bad reviews No, because it's being deleted

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Алёна М.

Level 4 Local Expert

During the week, the 12th iPhone was stolen from a company of Russian vacationers here, $ 100 in a hammam from a locker, gold teeth of a pensioner at lunch, children's caps, iPhone charger from other tourists right from the room. The cameras do not show, they are fed breakfast, there is always no staff to show the recording. So carry all your things with you, I have not seen such a large-scale robbery in any hotel!!! The food is average, the water slides do not work. And the watching Ghoul will look into your mouth and be vigilant so that they don't eat too much and definitely don't drink. There is no animation, they say every day that it is about to appear. The entry into the sea is terrible, go to the left or right of the hotel beach. You are definitely not welcome here. If you have the opportunity to choose another hotel, treat yourself to a good rest OUTSIDE of Relax Beach. The review is honest, I hope it will be useful to you. The rooms are normal.

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Марина Иванова

Level 3 Local Expert

Horror and nightmare. The review is correct. Don't be fooled by good reviews. I've been on vacation in Turkey for the fifth time, but I haven't seen anything like this yet. I had a rest from 12.06.24 to 23.06.24 at this hotel. I had a standard room for two, but I was vacationing alone. They didn't move into a room, but into some kind of basement with one bed. The room is dark, the room is small, 5 meters,. The window opens directly onto a staircase that looks like a fire escape. If the video loads, I'll show it. I went to the reception to swear. They didn't want to change the number. I had to use Viber to communicate with my agent, where I bought a tour. She advised contacting the hotline in Turkey about this. And she started contacting them herself. In the voucher, there is a number where you can contact in Turkey for various issues that you are not satisfied with. I won't describe the whole scandal. Eventually, the number was changed. A separate topic on nutrition. It is impossible to convey this. A very small area for dishes. There are very few dishes and there was not enough for everyone. But there are a lot of tables where you can eat. The queue is crazy. We borrowed in advance to take food, otherwise you will be hungry. When this canteen opened, there was no other way to call it, people flew there, like at sales in shopping malls. I've never seen anything like this before. I wasn't the only one in shock. Many Russian tourists were shocked and upset by what they saw. They said that they would have to survive in this hotel. At sea, I heard young girls saying that when it's time to go out to eat, they're just in shock. It really is. But the owner of the hotel and the receptionist, a woman, walked around this dining room and watched with such an important look, words cannot convey. It is clear that the owner of the hotel is greedy and saves on tourists. Although tours to this hotel are not cheap. The sea is nearby, 50 meters away, through an underpass. It is impossible to enter the sea, there are large slabs, no one swims there, as it is impossible to enter because of the slabs. The only thing to the right and left of the hotel is a small public beach. Everyone swims only there. I won't go back there for any money. The dining room and food in this hotel is a dump.

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Ирина Д

Level 3 Local Expert

We had a rest at the end of September, we liked everything.The sea is nearby, the swimming pool on site is convenient.They feed a lot of delicious vegetables of various kinds, cheeses, delicious hummus, for those who love meat it probably wasn't enough.The room for 5 people was very small, I saw there are other rooms more comfortable in size.There is no sound insulation if the room window overlooks the kitchen itself and where the pool is.In general, the location is convenient, near the sea, bus stop.

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Кирилл Макаров

Level 29 Local Expert

The hotel is positioned as a 4-star hotel. I disagree. 3 stars maximum. I was on all inclusive. The food is monotonous all week. There is no seafood. The soups are terrible. Fruits: watermelon, apple, plums. Half an hour before the end of the meal, there is almost nothing. Even the plates. Employees eat from the same buffet, which is good. But, I periodically observed: for example, there are no watermelons on the distribution, but the employees allocate a village for their dinner. That is, there is simply not enough food. There are long breaks between meals - I overslept breakfast from 7 to 9 - wait for pancakes at 11. And there is still a queue under the sun to defend them. So is the queue at the bar. Eternal queues. The in-room safe is chargeable. The lock in the room broke - it was not done for 3 days. There are no complaints about the rooms - solid 3 stars. But there are no slippers, no bathrobes, no dental kits. Cleanliness is maintained well. Access to the beach through a tunnel under the road is convenient. But, from the exit of the tunnel, you need to go to look for an entrance to the water. The nearest place with a very rocky bottom is slippery and unpleasant to enter. The wildest game with pools. You can swim in them only until 18:30. What changes then is decidedly unclear. The hotel is mainly occupied by Turks, Poles, Russians and Germans. I don't want to go back there.

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Алина Федулова

Level 6 Local Expert

The hotel is not worth its 4 stars at all. Of the advantages, only the first coastline, its own approach to the beach, a sufficient number of sun loungers and umbrellas (at whatever time you would not come, there will always be free ones). Of the cons: terribly dirty dishes, glasses do not seem to be washed at all, plates seem to be simply rinsed under water, you need to work hard to find a clean one. You can only eat quietly at breakfast. For the rest of the main meals, you need to stand in a huge queue, since people are already starting to occupy tables and queue for distribution about 20 minutes before lunch or dinner. Under such conditions, rest ceases to be rest, since you always need to think about how to grab something to eat. You have to stand in line for 20-30 minutes, and when your turn comes, the food itself does not always remain. There is a feeling that the hotel cannot cope with full occupancy in the season itself. Room cleaning also leaves much to be desired, they do it mediocre enough, the dust is not cleaned (floor lamps are all in dust, and they are at the head of the bed ...), the floor is poorly washed, as there was sand all the time. Thank you that the bed linen and towels were changed regularly. At the end of the vacation, the hotel left an unpleasant impression. You can find options many times better for the same money.

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Стефания Решетняк

Level 7 Local Expert

the food is delicious, but there is little choice and long queues for food. the service is normal, of course they can pick up the plate without asking, but it's not scary. The staff is a horror. he does not put children in any place, there is a child in line at the bar and they begin to serve the person who just came. the problem with the staff is only in bars, they are all greyhounds there. the room is good, but water is flowing from the ceiling in the bathroom, they ignored the request to remove the problem. the plates are dirty, forks and knives too, dust and streaks are visible. we wipe the devices ourselves.the floors in the room were washed only 1 time in 10 days. I'm not talking about the kitchen-cockroaches. the rest turned out to be good only because of the location of the hotel (close to the center), we went on excursions almost every day. I want to note that the terrible entry into the sea. on the first day, the leg was cut and not just a scratch, but a deep cut.

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Nadi Vaissenburg

Level 9 Local Expert

We stayed for one night in January 2024, I put a solid four. You will not stay hungry in winter, there is plenty to choose from, in summer I think the choice of dishes is greater. Good rooms and, not least, free Internet throughout the territory. Of the cons, poorly washed coffee cups were even with lipstick .... and a poorly working shower, I wanted hotter water in the evening, and a normal pressure from the upper watering can ( photo attached )

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Андрей Б.

Level 30 Local Expert

The hotel itself is perfectly located, clean rooms, excellent varied food, first line, access to the beach through a tunnel under the road, absolutely safe. The bar is only in the hotel, free beer, cola, local wine, vodka, gin, raki, coffee from the vending machine, diluted juices from the vending machine. Imported alcohol and cocktails are available for a fee. The beach at the hotel itself is bad, there are stones in the water, but you can go a little to the right to the beach of the neighboring hotel, but they won't give you sun beds there anymore, we went with towels, which are given out for free at the hotel's spa for a deposit of 10 euros. I gave one star for deception in the settlement. We paid for a two-room room, called femely connection, the arrival was late, we arrived at the hotel at one o'clock in the morning. We were shown to a room that turned out to be a one-room standard with three beds and no light!!! Of course, I refused to move into it, they took me to another one, a femeli, but a one-room room with bunk beds. Then I completely threw up, I tell them where the second room is, and they take what they give, it's the season and it won't happen, and they smile at the same time.. We write to the technical support of the tour operator, they say - do not agree. As a result, they had to arrange "aggressive negotiations", at the reception I turned over their piggy bank to them, it fell on their table, turned over a glass of coffee, coffee poured them papers. Then they started moving like cockroaches, the receptionist was calling someone, another was wiping the table, and I was standing there yelling for the key, my family was tired, otherwise I would call the police. He frolicked. As a result, their eldest came running, and we were given a one-room room, but a large one, with assurances that we would solve everything after breakfast. After breakfast, the second part of the Marlaison Ballet began. Another shift at the reception, now a girl, made round eyes and claimed that we were given the best available and were shown a couple more one-room rooms, even smaller than ours. The tour operator's support woke up and we sent them a video of the proposed rooms, after which we began to videotape the negotiations with the administrator. Apparently, at some point, the receptionist "broke down" and gave us a two-room suite in which the rooms were larger than the previous rooms. The moral is do not agree to deception when checking into this hotel, stand to the end, record everything on video and send the tour operator. And the rest turned out great in the end!

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Нина Урупина

Level 7 Local Expert

Rest in this hotel from 06/10/24) There are just a lot of people. The dishes and glasses are dirty, there are not enough appliances. If you come 10 minutes later to eat, then be prepared that nothing will really happen and it is unrealistic to occupy the table. The slides are turned on 2 times a day and turned off ahead of time. You will wait for 30-40 minutes, but you will not see the fries, the children fly like locusts😃 Of the fruits, only apples and grapefruits. The side dish is only rice and that's not very good. Only chicken and turkey are made of meat. You definitely won't see the fish. The soup for 4 days was the same) The Internet works well only on the 1st floor and by the sea. In the rooms above, it freezes. It is better to take sun beds at the sea and by the pool at 7 a.m. after breakfast, then there will be no place. In general, it's not bad here, but at this rush hour I wouldn't come back here, and there's nowhere to walk here, it's still not the center of Alanya. The room cleaning is good, with chlorine as it should be. Minus one - if you open the balcony door, the air conditioner turns off automatically.

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Виталий Б.

Level 5 Local Expert

A retired hotel. The rooms are poorly cleaned. The old bedding is being refilled. Just as they will give you water. The food is good, there is a lot of meat, but there is no refinement. Alcohol is bad. There is no animation or entertainment. A solid three.

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Настя Пашнина

Level 10 Local Expert

I liked the hotel, I visited it several times. Price is quality. Own a beach across the street. There was nothing wrong, but there was nothing outstanding either.

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Жанна

Level 7 Local Expert

We rest at the Hotel 5 days out of 10, we have already managed to catch E. coli or rotovirus or something else… To activate the insurance, you need to pay. 30 eur. , and it is not a fact that your disease will not be let down by sunstroke, overheating or something chronic! The hotel rooms are normal, small of course, but clean. They clean it every day, if you don't want to, they put a ban on it, they won't clean it. The sockets and switches are all falling off, the TV is not working! But there is a kettle and a refrigerator and they give 2 bottles of water a day! We have a room with windows to windows to other rooms, all videos, the window cannot be opened, you will meet people from the next balcony with your eyes! This is a big minus! The location is not thought out! But not all rooms have this, perhaps there is also a good location. Another of the cons: the music is screaming almost around the clock! Why, is it not clear? And day and night!!! At lunch they also turn on the whole reel! It is not possible to sleep! How do people deal with children, I don't understand? There are a lot of people everywhere! There are queues in the dining room, local children on the slides, the pool is teeming with them!!! The food is delicious, but very monotonous! Plates have to be wiped with a napkin, forks and spoons have brought their own, disposable! It's very stuffy! There is no counter in the dining room, everything is open, but there is nothing to breathe either in the morning or in the evening! You're sitting all wet and the food is not high! The sea is very close! It's a big plus! You pass through the tunnel and on the shore! If you come late, there may not be enough umbrellas! And you have to dig in yourself! I didn't have enough strength, sometimes a beach worker helped! There are sun beds, but it is also better to come to occupy them in advance. But it's like everywhere else! The sea is clear, but there are stones! There is sand with pebbles on the shore, it is difficult to get out of the sea, it is better to have corals. Problems are solved at the reception, you leave a request and that's it! In principle, it's fine, but there are a lot of buts…

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Елена Соболева

Level 5 Local Expert

We had a rest in the middle of July 2024. I didn't justify my 4 🌟. Positive: the sea is clean, gentle, without jellyfish, sand and pebbles. Sun beds are always available, the staff helps to put an umbrella The rooms are clean, the linen is fresh, the TV is working, there are no Russian channels They check in quickly, we arrived at 10 a.m., at 10.20 we were in the room. Cons: The fattest is in the dishes. The forks are not washed. Clean glasses have not been seen in principle - sometimes in someone else's lipstick, you'll be lucky if there are just unwashed fingerprints. It's a shame( The food is basically normal. But in the end I wanted mashed potatoes with a cutlet) desserts are monotonous, not particularly tasty. Fruits - watermelon, apple, grape, orange. But 10 types of olives. Meat is very weak. A solid chicken in different guises. Alcohol is, of course, disgusting. Used drinks are even more gushing. Powdered juices a la yuppie. A terrible concentrate. By and large, there is no animation. 2 p.m. karaoke. One evening belly dance for 15 minutes after showing local leather products. The rest of the days are a sluggish disco.

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Елена Голубева

Level 6 Local Expert

It's a nice, fresh hotel, they wash and clean it all the time, but it doesn't go into the sea very well.... plates....well, everything else is on the "5"!😊🇹🇷💯

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Вера Тихонова

Level 4 Local Expert

My friend and I stayed at this hotel from May 16 to 26, 2023...Both are very happy with the rest.We arrived at the hotel at 22.30, we were immediately checked into a room and brought a light dinner.The room is excellent, the furniture is new, there is air conditioning.The rooms are cleaned daily.The staff is very friendly and courteous.I really want to mention Yura from the hammam.He speaks Russian perfectly, and if there is a misunderstanding with someone from the staff in terms of language, it will always help.The restaurant is large and clean.The kitchen is good, the food is very tasty and satisfying.They don't serve lobsters, but I'm sorry, you don't eat them at home either.The bar is open from 10 to 23 o'clock.The waiters are all friendly and well-mannered.The sea is 50 meters from the hotel-just cross the road.But now the work on the construction of an underground passage from the hotel to the sea is coming to an end.Near the restaurant there are 2 swimming pools with sun beds and umbrellas, a swimming area for small children.The second building of the hotel has now started working.There are many German couples among the vacationers, mostly of retirement age.Animators work in the evenings, great guys, respect for both of them. I didn't want to leave until I cried...

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Наташа Овчинникова

Level 8 Local Expert

It's a great place. We recommend it to everyone. The beach is close, the service is excellent, the staff is attentive.Especially the massage parlor.Super!!!

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Rozik

Level 6 Local Expert

Monotonous diet. They gave me a room with access to a balcony and a trash can. There are huge rocks in the sea, and you hit the rocks while swimming. You scratch at them.

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Александр Михайлович

Level 7 Local Expert

Good. Catering and cleaning. Only. Beach. Of course to improve. Need. Umbrellas. Buy. To. Sun beds. It was enough. If. Will be. Very. A lot. Tourists. Clear it. Entrance. To the Sea. Separate. Thank you. The masseuse. Hope . good. Specialist. I recommend

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Владислав Киселев

Level 3 Local Expert

We stayed at the hotel from 25.07 to 01.08.2023. Among the advantages: the room has air conditioning, refrigerator, safe, TV, electric kettle, tea, coffee, sugar in bags + paper cups, wi-fi is free and it catches well on the beach, the room was washed every day, towels and bed linen were changed every day. There is a lot of food in the dining room, I personally ate to the brim, and everything is very tasty. The whole staff is friendly, no one has ever been rude, or snapped or anything like that, which was very pleasing. All the employees and employees of the hotel are well done!!! The sea is within walking distance, there is a small underpass to it, there are a lot of sun beds and umbrellas, there is enough for everyone. Russian Russian is not spoken at the reception, but Yura is there, he speaks Russian, call him, he will definitely help. There is a Turkish bath at the hotel, be sure to go, you will not regret it. Of the cons: the small territory of the hotel, but this is not critical, you can go to the city, there are very beautiful places there. The music was monotonous and incomprehensible.

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сергей к.

Level 4 Local Expert

I really liked it, I went 10,10,2024 the room is clean, cleaning every other day, I liked the food, although there is no choice, Wi-Fi is free, responsive staff at the reception, although they did not understand each other, but facial expressions and gestures helped, one minus is getting a long time more than 2 hours meals 6 times

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наталья и.

Level 3 Local Expert

In May, we visited the hotel with my husband, we consider our vacation to have taken place on 4+. The hotel is small, very cozy, located 4 km from the center of Alanya, on the 1st line. The hotel has its own beach, it is located across the street, the place for swimming is difficult, there are slabs, but on the right and left there is a beautiful entrance, the water is crystal clear, daily work was carried out to clean the sand and create amenities for people: there are sun loungers and umbrellas.The hotel is renovated, clean and the rooms are cleaned daily and efficiently. I would like to note the excellent work of the communications manager, Gulya, a very attentive and responsive person, Russian-speaking, the hotel staff speaks little Russian.Gulya solved all our questions perfectly.I got into my birthday check-in, it was very nice to receive a compliment from the hotel!The cuisine is decent and varied.I think we will definitely return to this hotel.

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Olga Nababkina

Level 8 Local Expert

Not a bad, average hotel in terms of price and quality. Because of the bad weather in the evening, there are interruptions with water, cool or not, weak Internet, if you need it for work, it will not work. Our windows overlooked a cafe nearby, where music was playing merrily and loudly all night. I won't be able to sleep. Sometimes there were dirty dishes. The staff is friendly. Room cleaning, very good. The food is varied, and it's hard to stay hungry. The beach is dirty, there is a normal approach to the left, as well as slabs that make it impossible to enter the sea.

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Владимир И.

Level 8 Local Expert

Clean, beautiful sea, two steps and you swim. Beautiful well-maintained hotel, always clean. The staff is friendly and courteous. I'm not picky about food, I was going on vacation

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Аля

Level 10 Local Expert

We had a rest in July 2023.We arrived at night, there are no places-🤷♀️, there are no Russian speakers at the reception, there is no light-we could not arrange accordingly, we settled in a neighboring apartment, with a view of relaxation. After a long communication with the tour operator at 11:30, they provided a room, hastily cleaned (get ready that bed linen and towels will be changed for you 1 time during your arrival, there is no towel for the legs, okay, even though shampoos and gels were replenished, but not for everyone) the air conditioner worked, but the child had to go to the reception to change the batteries, TNT also showed TV, but again not in all rooms, the refrigerator is working, there is a safe, they did not use it, there is a hair dryer, the rest of the room is as in the photo- comfortable, audibility is also good. Since I arrived with my 13-year-old son, I asked to spread the beds, the answer of the general manager is tomorrow, and we left without waiting for tomorrow. Slides, but the hotel territory is very small, there is not even a place to entertain guests. The guests are both Russian-speaking and foreigners. The hotel is packed. Therefore, there is a crush for lunch and dinner, the food is not varied, there is little choice from alcohol, wine, beer, vodka, cocktails are paid, as well as in the beach bar. But I want to say a huge thank you to the relaxation zone-hammam bath and massage therapists Tayfun, Ginar, Hafice great guys finally the shoulders dropped, relaxation is complete, very high-quality and relaxing massage👍Thank you very much. Access to the sea from the hotel and there is a place with sand pleasant to enter and with pebbles where the waves are very beautiful. A compliment for the discomfort was provided. In general, I liked the rest, the massage and the hammam were taken out😘by the way, yes, the favorite phrase of the staff is the finish line, and for alcohol in the bar and room cleaning, then there is no one, then there is no other🤷♀️

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Анастасия Девяшина

Level 5 Local Expert

Stay in season 6.08-15.08 We arrived with our family, not tempted by 5-star hotels. The children were squeaking with delight from the very first days. The sea is so close that it feels like a hotel. The transition takes 20 seconds! The hotel is good, I agree with everyone who leaves such reviews. Professionals work in the hammam, my husband and I visited it 5 times))) I want to express my gratitude to Yura! Thank you very much, Yura, he works in a hammam, apparently the manager. He speaks Russian fluently and helps to overcome the language barrier and generally helps with any difficulty. If you ask, he will tell you where and how to go to see the beautiful places of Alanya. He is sensitive to anyone and in general, thanks to the staff of the entire hotel, the attitude towards the hotel is very good. The hotel is multinational. Of the advantages: + Attentive, loyal and friendly staff!!! + The food is varied, for all tastes. Our company with children in the number of as many as 12 people with different tastes ate enough and were satisfied with the cuisine. + The sea is VERY close. Of the cons: - During the season, with 100% occupancy, I was cramped on the hotel grounds - Entertainment was rarely in the evening, and not every evening.

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Ольга Валерьевна

Level 6 Local Expert

I love Turkey ❤️. The hotel is modern, but with a small territory. Since we were going to relax, and not to sit in the room, the impressions are only positive.

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Татьяна Пятковская

Level 8 Local Expert

We have been staying at the hotel since 07/27/2023 . We checked into the hotel quickly. There was a safe in the room behind the house for $2 a day.The hotel is nice, the rooms are clean, the staff is polite and helpful. The food is very good and delicious. There have always been fruits (oranges, apples, pears, plums, watermelon). The pastries are very tasty. The hotel has pools with slides. 5 minutes walk to the sea via an underground passage. The beach is pebbly sand. Sun beds, deck chairs are all there. If there were any questions, they were always solved. There is a hammam at the hotel. If you have any questions and you can't solve them, go to Yura, he speaks Russian well and always helps tourists. There is a local market 10 minutes from the hotel on certain days, where they sell clothes, fruits, sweets, etc.

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Кристина Геворгян

Level 4 Local Expert

We had a vacation together with my husband in July. Upon arrival, the reception said that there were no available rooms in the hotel and therefore they would temporarily move to the 0 floor in a room without windows and a balcony for 2 days, and then, as an apology, they would move to a room with a sea view (that same night we went to the reception and a lot of people arrived and they were all settled somewhere and there was no place for us..). We agreed, because we were tired from the road and wanted to rest already. When we were shown to the room, it was not cleaned after the previous people and they said that it would be cleaned in 30 minutes. The room was cleaned and we guessed that it was most likely the maid's room.. there is no other way to call it. There was a cafe across the wall from our room, there was silence during the day, but when we went to bed, they turned on very loud music, we could hear very well in the room, we went and asked to turn it down, because everything was very audible + the plane was delayed and we did not sleep the whole previous night. There was no reaction from the cafe, then we went to the reception, they also said that they could not help in any way. The music stopped around 3 a.m. only. Also at 1 a.m., the police came to us and checked our documents (we were in a misunderstanding, no one explained anything to us why all this, only then the guide said that a man who was hiding from the army lived in this room before us and the police were looking for him). The first day spoiled the impression of the attitude of the staff towards the vacationers. After 2 days, we were indeed moved to a room, but not with a view of the sea, but with a view of the fire escape between two buildings. We've come to terms with it. The hotel itself is nice, beautiful, room cleaning every day, high quality. There are 2 swimming pools, on the 2nd floor near the pool you can always find free sun beds. The sea is very close and you can always find free sun beds there too. To swim, you need to go to the right of the hotel beach, because there are strong slabs and it is difficult to go into the sea, no one swims there because of this, but go to the right and everything is fine, this is not a problem. In the evenings, there are a lot of locals on the beach of the hotel who litter and no one expels them. The food is delicious, there is a choice. From the animation, only music in the afternoon and evening until 23:00. The hotel is located almost in the center of Alanya, you can walk outside the territory, there is a very beautiful promenade. Only 2 people speak Russian at the hotel - this is the Guide and Yura (works in a hammam, but will help with any question) In general, if it were not for the first day, then the rest would be for 5, but the reputation has deteriorated due to this case.

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Татьяна Т.

Level 8 Local Expert

I liked the hotel, it was very decent for an urban type, everything was new, friendly staff, there was a large selection of food, but everything was necessary. Vegetables, lots of greens, cheese, olives, olives, fruits, meat, fish. Sweets are traditional. Not far from the center, convenient to get to, a good embankment, near a large migros (on the street from the back of the hotel, to the left)

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Оксана К.

Level 6 Local Expert

Vacation from July 26 to August 8, 2023. It took 2.5hours to get to the hotel from the airport. They were delivered along the way to other hotels. Check-in: arrived at 11:30, checked in after 20 minutes. Rooms: clean, new. The plumbing is new, it does not leak. TV with Russian channels, air conditioning, wardrobe, safe, kettle, refrigerator. WI-FI catches everywhere perfectly, in the room, on the beach. The rooms are cleaned regularly. You can click the "cleaning" button and go to the beach. An icon will light up near your room indicating that cleaning is needed. If not necessary, the "do not disturb" icon. Water is regularly supplied, towels and bed linen are changed. We wrote reviews below that they rarely cleaned, well, maybe they had this icon burning all the time, I can't say)) We lived on the second floor overlooking the sea and we had a very nice woman cleaning. You will get to this side and you will understand for yourself how kind and sweet she is. Hamam: we've read a lot of positive reviews about him. The child liked it too. We took the complex for 130 minutes (sauna, steam room, foam massage, honey massage, face mask, slow massage 60 minutes with stones). Rush. Recommend. There are 2 people who speak Russian there. Yuri and a woman (I don't remember her name). Yuri is a reference person)) if you don't ask, he will tell you everything, help you with everything. It helps new people especially, and it is clear that it does it from the bottom of its heart. A hotel guide from Fun&Sun. My name is Mehdi. He does not diligently impose excursions. He answers all the questions. He suggested where to change rubles to lira and at what rate. Bars: open until 23h. I took only wine. It seems that only wine and beer from alcohol are free. There is coffee, juices, water, tea. Swimming pool: I've never swum in it. The water was muddy for some reason all the days. The slides are working. 2 pools, but small. There were enough sun beds, there were often free ones. Sea: go to the sea through the dining room and pool, underground passage and you are at the sea. You come out of the passage and there are stone slabs right in the water. You can move 30 meters to the right and it's normal there, or to the left, it's fine there too. Some went straight to the plates, although they see that no one swims there, but they go (then they write such bad reviews). Sun beds and umbrellas are free of charge. A male employee walks around and puts umbrellas, deck chairs wherever you say. There is a bar on the beach. Alcohol is all paid. Free Juices, water. Beach towels are secured. It can be changed every 2-3 days. Food: yes, it is monotonous. Soup every day and one kind of everything. Rice every day. Vegetables, salads, boiled chicken, baked, cheeses, desserts, fruits (apples, plums, grapefruit, lemons, watermelon). French fries, nuggets, breaded chicken fillet. Between meals, they make burgers, cheese tortillas (they never took it, I can't say about the taste). For breakfast, boiled eggs, omelette, pancakes, fruits, cereals with milk, vegetables, cheeses. There is no porridge. I saw something like this once, but it was just rice floating in the mud, I didn't dare. We took an omelet with vegetables twice. It's not tasty. The taste of an old frying pan. A week later, I took an omelet without vegetables. The taste is completely different. Sometimes we didn't go to the canteen for dinner, but went to the cafe. The dishes came across dirty, but I just put them aside and took a clean one. The dining room is cleaned quickly. They broke the dishes, the cleaner immediately comes out and cleans everything. The hotel is clean. I don't know where they saw the dirt here. Location: shops within walking distance, cafes, bars. The bus stop is nearby. It takes about 10 minutes to get to the center of Alanya.

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Наталия Хрисанова

Level 5 Local Expert

In Alanya, 1 line, the sea across the street, Wi-Fi is free throughout, catches on the beach, we are happy with the food: varied, there were fish, watermelon, plums, grapes and nectarines from fruits and berries, our room was a large family room, 4 beds, clean, cleaned every day, it pulls not at 4 *, but at a good 3*, the animation took place, but modest, this is not the main thing for us, the entrance to the sea is large stone slabs, sand is just to the right, it is convenient there, the water is clean and warm, the beach is our own, we rested in August 2022.

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Александра Петрова

Level 6 Local Expert

The maximum is 50/50. I must say right away that we are not demanding tourists and try to be understanding of various little things and shortcomings, but there were too many BUTS in this hotel. Let's start with the number. The room is normal, the air conditioning is working, they cleaned every day, BUT there was no toothpaste and brushes among the bathroom accessories, they asked the staff, they told us that they were not provided, which is very strange for me. Very good audibility, if one of the neighbors, excuse me, wrote in his toilet, it seemed that this was happening in our toilet, it was creepy, but in general you can survive. Next is the restaurant, you will not stay hungry, there is a lot of food, it is delicious, BUT several times you noticed dirty plates and appliances, employees do not have time to clean and set the tables, often there is simply nowhere to sit, drinks are diluted, something incomprehensible floated in the water tank, it is visible that it is not cleaned. According to the all-inclusive system, beer, wine, gin (and possibly something else) are available in the bar, there are no complaints about alcohol, but again there are hygiene issues, glasses are poorly washed, have you noticed incomprehensible leftovers?! in beer, there are lipstick prints on the rims, probably they are just rinsed, and not washed humanly. Probably because of this, a terrible thing happened, I was poisoned and lay for a day in a room with rotavirus, from an employee who was asked for help, they found out that I was not the only one who was poisoned, and many guests also complained of similar symptoms. It happened on the third day of rest, I quickly recovered, but the desire to eat in the restaurant disappeared, and in general, the impressions of the rest deteriorated. Then the beach, sun beds, umbrellas are free, towels are provided at the hotel on deposit, the beach is clean, the water is clean, BUT when entering the water there are pebbles and cobblestones, it is very difficult to enter and exit the water without special shoes, and it is dangerous to swim, during swimming I kicked my feet against the stones several times and not only me, others The guests complained about it too. The staff is not very friendly, no one pays attention to you, except for some employees. They speak English, some speak a little Russian. There is a good embankment near the hotel, we walked in the evenings, there is a pharmacy and local supermarkets, if you want to walk, you can walk to the Alanium shopping center in about half an hour. The hotel did not leave a desire to return, it is even a little sad that they gave decent money, and the rest did not justify itself.

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Кристина

Level 6 Local Expert

We had a rest in June, the food was disgusting and monotonous, the dishes were dirty, there were no entertainment venues except for the disco and the dance , the music was the same.On the third day, the whole family was poisoned, they did not even eat for two days, on the second day after they went to a restaurant to eat or bought ready-made food in stores.Drinks for adults begin to pour a little bit closer to 23:00, or they may even refuse in 20 minutes.The tunnel between the beach and the hotel was closed, and not where the operating mode is not prescribed, the children's pool worked only until 18:30. The elevator is slow with annoying music.I put one star for cleaning the room every day and the hotel is new in sight. that the repair was recently done .In short, I definitely would not have gone to this hotel and it is not worth its stars, and even then it is a stretch

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Ольга Котенёва

Level 8 Local Expert

The main advantage is the tunnel connecting the hotel area with the beach. Good location of the hotel, close to the center of Alanya. There is a bicycle rental nearby. In general, the hotel is 4. Among the disadvantages are small rooms, good audibility, and a kitchen. But we went for the sea and walks, so we liked it.

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Иван Афонин

Level 3 Local Expert

The hotel itself is a good 2 buildings with 6 floors. There are disadvantages a lot of flies and cats, these same flies land on food, so recently I and many other people caught rotovirus from flies. Not all staff understands Russian. Sometimes when lunch or dinner has nowhere to sit down to eat. And there is also no variety in eating fruits, especially apples, pears and oranges and that's it. There is a tunnel to the beach from the hotel on the beach itself there is a stone slab so to go into the sea you have to go a little to the right. There are no lifeguards on the beach at all who will save if a person drowns? Apparently vacationers

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Нозим Н

Level 6 Local Expert

I liked everything, the pool, the beach in 2 minutes, the cuisine is delicious and varied

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Дмитрий Бывальцев

Level 8 Local Expert

Not a bad hotel. There is everything you need to relax. All amenities in the room, air conditioning, refrigerator, TV are all there. One of the advantages. The food is delicious and varied. The staff is polite and attentive. All problematic situations were resolved promptly. There is an underground passage directly to the beach from the hotel. Own sun beds, umbrellas. The beach bar has water, tea, and coffee for free. There is a private swimming pool on site with several swimming areas for all ages. There are water slides. Cleaning was carried out regularly and with sufficient quality. Drinks, including alcoholic beverages, are available at the bar for free. Of the cons. There were power outages several times during the stay. At different times. Of the three water slides, one has never worked. Two worked, but every other time. It is impossible to ride in elevators, it is very hot.

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Марина Николаева

Level 11 Local Expert

We have been staying at the hotel since 13.05. 2 days have passed and we fell in love with it. 2 pools for adults with slides. 2 paddling pools for children. The rooms are clean and have everything you need, including air conditioning. The food may not be very varied, but everything is delicious. Coffee machines, tea, ayran, bar, tortillas - everything is available in the pool area. The staff is friendly, the rooms are cleaned daily. I especially want to highlight the Turkish bath. Yura will tell you about the services, answer all questions, both about the hammam and all the others. I went to Sadi's for a massage. If you're going to be here, be sure to go. She became 15 years younger. I have worked every muscle competently. The beach is clean. There are enough sun beds for everyone. The entry into the sea is smooth, but it is better to have rubber slippers (small pebbles and larger stones on the shore). Wi-Fi is weaker than in the hotel, but it is there too. By the way, the Internet is free. Of the cons: the toilet at the restaurant from the reception area and by the pool is often not cleaned. To sum up, the hotel is at a confident 4. I would love to return to Relax Beach.

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Владимир Б.

Level 3 Local Expert

We rested from 10 to 16 September, the hotel is fresh, the rooms are clean, cleaning every day. The food is normal (chicken, turkey, fish) a lot of desserts, the bar pours. The staff is polite. The sea is beautiful. In general, the rest was a success! I recommend

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Юля

Level 7 Local Expert

We stayed at this all-inclusive hotel in October 2024, and before we got here, we considered ourselves not picky people, as we had previously stayed in 3-star hotels in Alanya and there is something to compare it with, BUT this hotel changed our mind. I'll start with the PROS to make the review look objective.: - first line, a large number of free sun beds; - WiFi is free, pulls throughout the hotel, and is also available in the rooms and on the beach; - a bar on the beach, where a vending machine is always available, where you can get water or artificial juice for free. That's where the pros end, and the huge CONS begin.: - The food is the biggest disappointment, as I wrote earlier that compared to other three-star hotels, the food here is simply disgusting. For breakfast, they usually make scrambled eggs and fried eggs, a lot of different rolls and plain bread. If you are a meat lover, then you will be disappointed – there is nothing but disgusting red soy sausage / sausages. There are also cereals, milk and fruits. As for fruits, there is a general perplexity here – in a country where very cheap fruits in this hotel are given only plums, apples and pears. It also causes great confusion that baked potatoes are given for breakfast, but they are not given either for lunch or dinner. For lunch, there's usually one kind of soup, tasteless stewed vegetables, you're just as tasteless stewed chicken, and sometimes there was fish. In the intervals between lunch and dinner, the national dish was always prepared – lavash with boiled egg, cheese and herbs inside, as well as with lots of onions. It doesn't look like anything, but when you see how a person cooks it with dirt under his nails and bare hands, then any desire to eat it disappears. For dinner, either fish or baked turkey. These dishes were kind of better and basically you could never type them yourself – the cook did it, in strictly limited quantities. Sometimes onion rings were cooked. - CLEANLINESS is also an annoying point, as the cleaning is very mediocre, just for show. One day, they were mopping the floors during breakfast, which was very annoying, especially when you were asked to lift your legs, because you need to wash exactly where you are sitting - I'm not a prince, and I can understand everything, BUT I'm on vacation and I paid to rest! The dishes are dirty, and the plastic cups for drinks are completely without comment (photo attached). Tables are wiped very rarely, everything is stained. Smoking is allowed almost everywhere, and if you are a non-smoker, then keep in mind that there is always smoke around, and there is nothing you can do about it. - THE staff is terribly rude, mostly they just don't care about the guests - for example, during a meal they just grab the plates from the table, and don't even ask if they can or not. Besides, we got poisoned!!! And they caught E. coli with the whole family! When they told the hotel manager about this, he said that it was NORMAL for them! Think 500 times before choosing this hotel

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Riyan Karamov

Level 7 Local Expert

The hotel is perfectly located, near migros, bus stop, pharmacy where a Russian-speaking girl. About the hotel itself: there is access to the beach, condors, water is heated from the roof, cleaned every day. The hotel has its own shop, hammam, etc. When cleaning, they give water. About the kitchen: there is a variety, but after 3 days it becomes the same type so much that you do not want to eat, the dishes are not so clean, there is a problem with the dishwasher. About the bar, they pour until 23:00, but this is not the case. Within an hour they begin to refuse, as if they were pouring it out of their pocket. For some reason, they control how much goes into one hand. There is beer, wine, raki (vodka) and vodka (raki). You don't have to go to the market, they'll cheat you anyway, if only for clothes. About the beach, there are no breakwaters. A large area of the coast is not profitable, because there are concrete slabs. We have to go to the edge closer to other hotels. There is a private pool and a small slide. Also, for small children, there is a small section of the pool. Turks are like women, they don't want to hear the word no. They get hysterical and live in their own world. It's better not to give them any hope. And don't ask at all.

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Алена Ц.

Level 3 Local Expert

We rested from 08/17/2013 for 9 nights. I think that the hotel justifies 4 stars. The main advantage is the beach 60 steps from the pool. When you're with a child, that's the main thing. The 3-seater room suited us. The air conditioner worked well. At night, she threw a diaper over him to bring down the flow. Cleaning standards. When we were there, they cleaned not only the room, but also the balcony. A day later, but we didn't insist. If desired, there is a staff call button. The balcony faced the street, there was a sea on the side. Despite the discos, it didn't bother us. The child slept well. The food is weaker, but it corresponds to the level. Since the middle of the rest, it has become much better. The receptionist was often present during lunch. I liked the stewed chicken, the nuggets are very good, pilaf. There was mashed potatoes with milk, French fries and other types. Porridge. A lot of grilled vegetables, raw cucumbers, tomatoes, etc. I didn't like the soup- it was spicy, but it was sometimes milky for the child. For the child, they took cereal with milk, other food, an omelet in the morning, and so on. Delicious oranges, watermelon,prunes, apples, peaches from fruits. We praise the pastry. There were more snacks, but we didn't go. The pool included 2 slides. We were riding. The beach is not cleaned up a little bit. There are bins and a trash can on the bar. The vacationers themselves also litter. When we were there, the beach became better because the wooden paths were extended. There is a modern toilet on the beach behind the bar, which I used as a locker room. The sea was clear, it was calm, at the end of the rest there was a little excitement and we rode. I will say especially about people. We had a warm conversation with the waiter Jan and the beach keeper, the maid was also a very pleasant woman. In the dining room, all the staff greets and I think not only for the sake of the hotel's image. In general, it's very important how you feel about relaxing. It's important for us that we didn't get poisoned, that we spent a lot of time on the beach and went on roller coasters. The hotel corresponds to its class.

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О.Ш.

Level 5 Local Expert

I stayed at the hotel from 05/21/2014/2023. I liked almost everything at the hotel-regular cleaning on demand (Fatima cleaned my room), we met and talked a little, linen was changed 3 times, towels too, soap and soap, paper -everything was replenished regularly.Meals for 4+ are stewed, fried, boiled, and fast food.Delicious sweets are a huge selection..Everyone will find something to their liking.The boys quickly put away the dishes and put clean appliances.At the end of May, the underpass was opened-it became convenient.Russian-speaking Yura works in a hammam-he will always tell you, answer your questions.By the way, I did not visit the hammam and massage, but I heard only positive reviews about it from tourists vacationing with me at the same time.There are plenty of sun beds and umbrellas on the beach.Drinks-tea, coffee, cocoa, yuppie for free.The animation is antediluvian-the girl is just learning. The disadvantage is that the toilets in the pool area and the toilet on the ground floor are not always clean.And so- a pleasant city hotel a few stops from the center of Alanya.If possible, I will return to this hotel again.

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Наталья С.

Level 3 Local Expert

I've never had a worse vacation anywhere! The beach is terrible, in a sea of war. Glasses are dirty, ice is put in drinks with bare hands. The food is monotonous, not tasty, all sour with missing products. If you want to get sick with rotovirus, go here. On the third day of our seven-day vacation, the whole family fell down. Room service is zero, the TV does not work, there is one outlet for the entire room, check-in to the rooms after a long wait. For solving each problem, $5. The massage at this hotel is great. I can only say thank you for that. But we're not going back for a massage. It is better to go to Anapa, there is paradise and cleanliness against our hotel😁😁😁

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Аят *

Level 7 Local Expert

staying at this hotel is like a vaccination before India, after a couple of weeks spent here, you will be able to rinse your mouth in the Ganges and eat any street Indian food that is cooked with your foot on cow urine. Complete unsanitary conditions, dirty dishes, poor-quality food (poor choice, poorly cooked, leftovers are often put out for the next meal), cockroaches in the distribution area, most of the guests suffered severe poisoning. There are broken rusty umbrellas on the beach, more cigarette butts than sand, it is impossible to swim because the slabs along the entire length of the beach, people were seriously injured on the rocks during the waves. all common areas are in a deplorable state, the staff is trying to restore order, but there is not enough of it. Dirty dishes can stand all day. the cleaning is mediocre for 2 weeks, towels and bed linen have not been changed once. Advantages of the hotel:free Wi-Fi, freshly renovated rooms, qualified massage therapists at the Spa.

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Xal4

Level 17 Local Expert

The hotel does not match its stars, I would not give more than 3 stars. Everyone smokes on the ground floor, and the food is monotonous. But responsive and pleasant staff, friendly guests

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Галина Шуликовская

Level 13 Local Expert

We had a vacation with my husband at this hotel in December. I was lucky with the weather, I was swimming.The water is normal, you can swim. The staff is friendly, lived in room 1513, excellent maid work, made the beds very nicely! The food is very good for a 4* hotel, everything was for different tastes! Meat, vegetables, soups, sweets.There were mostly Germans and Turks in the hotel.I liked everything very much! The only thing is that the renovation of the old building and the road are nearby, it added noise. But when you close the door in the room, there is silence. What else you noticed is that the hotel is warm, you do not need to turn on the air conditioner. We would return to this hotel, the price is quality!

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Светлана Р.

Level 14 Local Expert

The overall impression is that I DIDN'T Like the hotel. If possible, choose something else, it's not 4 stars at all, and even 3 is difficult to put (there is something to compare, I rested in the top three, which is many times better). Territory: it's not there. Everything is filled with tables for lunch/dinner. Food: there are no queues except for breakfast, the rest of the time there is a crush (I rested in September, in summer it is probably even worse). The food is for three, everything is boiled, there were fruits and thanks for that. Service: arrived at 23 o'clock, there were no rooms! Despite the fact that I could have stopped by at 14 o'clock in the afternoon. They settled in a basement without windows, next to their bathhouse, there is mold, it is impossible to be there, next to the door there is a rumble of carts, dishes, etc. and so on. In short, I couldn't sleep. Okay, they gave me a room for lunch, in short, minus a day of rest. The only plus is access to the sea and the sea itself, although sun beds should be occupied from 8 am. Half of the umbrellas are broken and dirty, and in general there is trouble with cleaning, the glasses are not washed, I used disposable paper ones. Dear tourists, if possible, do not take this hotel.

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