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Lm 13

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Rating 4.8
214 ratings
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124 reviews

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V
Vlad Ivanov
Level 6 Local Expert
January 22
The car was washed on 01/21/2026 both outside and inside. 3 points turned out to be incomprehensible/unacceptable: 1. why is the administrator unable to announce the final cost of all agreed services; 2. why, when the price of services is above average, the customer should walk around when accepting the car and point out the shoals of 'work done', the obvious absence /inconsistency of quality control from the car wash before handing the car over to the customer (this is not about one or two shortcomings, but about a decent list); 3. The machine was dried + the sealing gum processing service was provided free of charge as compensation. Rhetorical question: what is the quality of the work listed above if all the doors were successfully frozen the next morning, given that the doors had not been frozen before in the current frosts?!
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Bohdan Bessonov
Level 7 Local Expert
December 8, 2021
Washed quickly, efficiently (I take the body + interior + glass). The prices are average in the city, for the quality and speed of work they are quite adequate. Convenient location. It is in demand - there are queues, but it is not critical (and you can leave the car and pick it up later)
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Vitali Green
Level 6 Local Expert
July 19
Polishing. Everything was promptly done on the day of the request. I recommend
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Ivan shtepa
Level 30 Local Expert
January 17, 2023
A good car wash, an interior waiting room made of car seats, they wash quickly and efficiently, the location is convenient for check-in
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Екатерина Норкина
Level 2 Local Expert
June 3, 2024
I stopped by the guys, did a great job with the car wash after the trip, we were satisfied, polite and positive, we gave the car away very quickly, thank you for your professionalism;)
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Анастасия Пупко
Level 3 Local Expert
March 30
The guys washed well, but the super service is top notch)) quickly and efficiently
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Anastacia Bykova
Level 2 Local Expert
July 18, 2024
I did the polishing and pasting of the headlights with film. I was very pleased with the result. The guys are great, high-quality advice and work. Thanks again!
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Анастасия
Level 6 Local Expert
February 3, 2025
On January 20, at ~16:30, I was at your place, they only washed the body, the mats and the interior, I said no need) they charged me 70 rubles, and now look at the prices on the website, shame on you)) If it's a girl, does that mean you can cheat?I'm not sorry, I wish you good health, "success and prosperity"
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Igor
Level 5 Local Expert
May 29, 2024
I washed the car 2 times, the quality of the work is acceptable, but the price and service leave much to be desired. They impose (without exaggeration here) services, not a transparent price, which may change as a result.
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Nati Pin
Level 6 Local Expert
February 2, 2025
They don't wash well! The door pockets were still dusty. The windows were badly washed and stained. The carpet near the seats was not vacuumed, although they charged for this plus 5 rubles- the additional service "double vacuum cleaner". There was a clearly noticeable stain on the outside, which they agreed to wash only for an additional fee plus 10 rubles (One puff of the most common detaling and 3 seconds of work). There are no such services in the price list, they come up with prices on the go.
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Вероника Л.
Level 3 Local Expert
March 17, 2024
In winter, the management at the car wash changed. If you want to get a bad car wash, insults and disrespectful attitude, then come. The new administrator, a young boy, whom you should bow to. If you don't do this, you will be let down by him and as a result you will get a spoiled mood. I am attaching a photo. The car is taken at an unscheduled time. The issue is being delayed. They wash it for a long time and poorly. There was a favorite car wash, with great service, guidance and quality. I'm sorry I had to say goodbye.
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Invictym
Level 6 Local Expert
May 26, 2024
For your money, the sink is of disgusting quality. The water from the joints is not removed at all and you have to wipe everything yourself so that the car is not stained. Plus, the last time the varnish and a little paint were damaged, I had to do polishing
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Hanna Nettle
Level 5 Local Expert
February 12, 2022
I always turn only here. The car drives off-road, almost always in terrible condition. They wash it very efficiently, they will help and offer something new for the safety of the car, in winter or in summer. They will also help to remove rust on the kangaroo coop. Excellent staff. I am very glad that I found this car wash)
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Александр
Level 13 Local Expert
August 29, 2024
Six months ago, the owners of detaling changed. The quality of the materials has improved. The staff has been updated. Well done, they strive for the best. They become more customer-oriented.
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артем павленко
Level 3 Local Expert
September 5, 2024
Disgusting car wash , after washing the car , I had to go back to be washed , and when I returned , they washed it so that they scratched the entire hood . There are no words , I will write complaints to all possible authorities .
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Elena
Level 4 Local Expert
April 6, 2023
If you're not driving a Maybach or Porsche, you don't even have to stop by :)) These cars are polished from top to bottom, but they didn't care about yours) they were washed and cleaned so that they had to clean up themselves. They hadn't even heard about the existence of the trunk, but at that time they came up to wipe the Porsche on the street 5 times)) Thanks, we won't stop by again👍
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Панасчик Маргарита
Level 6 Local Expert
March 10, 2025
I had a great car wash once, but I was very satisfied.The guys are good at washing.It's worth the money
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Андрей Павловец
Level 16 Local Expert
April 10, 2021
They wash perfectly. Not only the administrator is worried about Clint, but also the accountant. They will definitely not be ignored. A flexible price list for any wallet, in addition to washing, noise and vibration insulation services for the interior (according to the hair dryer).
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MikroMike
Level 9 Local Expert
July 15
They do it well. 0 complaints. My Lada has never been so clean.
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Алексей Шевчук
Level 4 Local Expert
March 23, 2023
Great car wash! The machine is in film, treated carefully, washed qualitatively) the price tag is adequate, additional services were not imposed) in short, I recommend it! I will definitely come again 👍
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Евгений Шабельянов
Level 5 Local Expert
January 25, 2022
Good detaling, they do it quickly and efficiently, keep up with the times, are not afraid to try new things and as usual everything turns out)
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Pinkienator
Level 3 Local Expert
April 25, 2024
not often, but I go to them to wash the car / clean the salt in winter. they do it well. you can put it in a curling iron in the client's room
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Никита Дубень
Level 4 Local Expert
April 22, 2024
The sink is like a sink, it performs functions, but there is a huge BUT. I left the car, an old e39, but with a native coin box and a curtain to it. It was whole, but it stuck sometimes (you don't need to pull hard to close it). When I took the car, I noticed that the curtain was torn off. I showed it to the administrator and the person who washed it. They said that they didn't break it and that everything was like that. We agreed that they would order a new curtain and replace it. After a while, he called the administrator, and the director picked up the phone. He fiercely argued that they had not broken it, that everything was normal on the cameras. The director did not even specify what kind of curtain, window or what, he immediately began to deny it. He called an employee to the phone, who was washing, blamed everything on the administrator, saying that he broke it, because he was checking the work. Did I forget to clarify that the admin is already not working for some reason and that I will already prove and tell the person who does not work there? As a result, the car was washed normally, but I feel sorry for the curtain (well, what can I do, the car is 26 years old), there is no customer orientation. I would not have written a review if this situation had been solved humanely. It's my old car, but if it was expensive and they did the same? What's all this about, if something doesn't stretch, dangles, and so on, just don't touch it anymore and tell the owner. All the bad things
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Кирилл Умник
Level 16 Local Expert
April 12, 2021
The car was washed badly, there were stains, I thought it just wouldn't wash off. I came home and everything was washed off with an ordinary cloth. I would look at my employees and recommend them to work more responsibly, and not to leave :)
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данила сергеев
Level 23 Local Expert
April 8, 2021
It's disgusting, The receiver cannot specify the time, as well as the price. They handed over one price, received another. Minor flaws, The documents are not processed at the time of acceptance. And on the road in front of the gate, they do not accept claims. Something like this
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Vitaliy K.
Level 5 Local Expert
April 17, 2025
I pasted the car with a protective film in LM13. Everything was done at a good level and according to our agreements. I recommend it!
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Арсений Т.
Level 10 Local Expert
March 16, 2024
Excellent washing, simple communication and a serious approach. It is a must to visit!
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Anton Kozlovsky
Level 6 Local Expert
November 22, 2020
I was satisfied with everything. We did the work quickly and efficiently. A comfortable waiting area.
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Дарья Гресс
Level 3 Local Expert
January 16, 2022
I have never seen such an unfair attitude to work! I will definitely not contact this car wash. I advise you to go around the M13 car wash on the Uman side. I brought the car by prior (!!) appointment at 13.00, I signed up last night, not even day to day! I brought the car in advance (at 12.30) so that the time arrangements would be fulfilled for sure. I gave the keys to the receptionist, we agreed that upon completion of the car wash, he would call back. I did not wait for the call, I came to get the car at 15.00. And NOW ATTENTION: the car was untouched, from the word completely. She was standing in the same place, in the same form. In 2 hours of time, the car wash was not started. And this is taking into account the pre-registration! I have not received an explanation of the reasons for this situation from the car wash workers, I am generally silent about the elementary "sorry that it happened like this". Absolutely boorish attitude towards clients and work in general! M13 employees have obviously never heard of customer orientation. Which is at least very strange for the 21st century. And I did wash the car at another car wash! For 28 rubles, by the way, and not for 42, as stated here. Date - 16.01 Recording - 13.00 Car - Chevrolet Daria is no longer your client.
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Кирилл Близнюк
Level 2 Local Expert
May 2, 2024
The quality of work is excellent!!! There is no cooler, now only lm 13!! Special thanks to Sergey, the car is like new
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Дарья Сергеевна
Level 16 Local Expert
October 16, 2023
Great guys, there's not a crumb in the cabin, the glass inside is perfectly clean, there's also no fault to find outside. At the moment, the best Car Wash in terms of price-quality ratio of those that I visited. I recommend it!
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Darya K
Level 2 Local Expert
October 5, 2024
I left the car for dry cleaning , I am satisfied with the result by all 1000%💫 Thank you very much ☺️
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Елена Жук
Level 3 Local Expert
September 18, 2020
Terrible car wash, firstly, I signed up in advance, they didn't transfer the shift, and I had to wait 2 hours, secondly, they vacuumed poorly, the trunk was not touched at all, the windows seemed not to be washed at all.... In short, there are no words👎
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Миша Ковалев
Level 2 Local Expert
July 2
I stopped by the premium complex, the car was like a salon.Thanks!
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иван мурашко
Level 2 Local Expert
September 17
Quality makes the best, the administrator behaves incorrectly
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Сергей Лаптев
Level 8 Local Expert
March 28, 2025
Always clean and tidy, nice to be around.
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Nikita M.
Level 5 Local Expert
April 26, 2024
That's how my tinting was removed, it's a pity that I noticed it late + the heating was damaged + glue residues on all the windows + the interior was damaged Think about it before you go to them
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Kembyrger ..
Level 3 Local Expert
March 11, 2025
Cool car wash, nice people working
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Никола
Level 2 Local Expert
April 2, 2021
The master does not participate in the acceptance. P, the donkey washes the car externally in greasy spots, after vacuuming large crumbs (baby), the leather seats are 1/2 processed... How is it? Price on 04.2021: lux 55. + 20 skin conditioner
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Владимир Захаренко
Level 2 Local Expert
August 9, 2024
Excellent car wash, I advise everyone!) Everything is fast and high quality.
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mr. znatok
Level 8 Local Expert
September 14, 2019
An elegant car wash, they have a tire service, service at a very high level, coffee, sofa, Wi-Fi, console, very friendly staff, even a mat is laid when handing over the car, now only there
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Анна Тарасевич
Level 9 Local Expert
January 17, 2022
Super car wash. Excellent administrators. Regular customers are provided with a discount.
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Виктория Довнар
Level 14 Local Expert
February 22, 2023
I like. I chose the LM13 car wash! I've been to different car washes. The result was not always pleasing. Then the price is too high. Then they will not wash it efficiently. They'll scratch you with their dirty rags. Everything is fine on LM13 so far. I would like a discount on regular visits!
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Коротун Полина
Level 17 Local Expert
February 2, 2022
The car was waited for a day instead of the promised 4 hours A lot of small nuances are missing. You can't move the price. Rudeness in response. A youngster at the reception
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Антон Воропай
Level 6 Local Expert
December 1, 2022
Excellent service. High-quality service. A friendly team. I was pleasantly surprised.
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Канстантин Цывинский
Level 3 Local Expert
June 9
Everything is great, everything is great
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Artem R.
Level 2 Local Expert
February 17, 2022
I drove in on my car, they washed it not badly, the administrator Leonid told me about the whole range of services. I'll be here soon to do the polish cleaning.
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sergius
Level 14 Local Expert
March 28, 2020
It's quite expensive. Competitors are much cheaper and no worse in quality. I'm only reducing it because of the price. Maybe there are some advantages, but it's just a sink..
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юрик_11
Level 17 Local Expert
July 5, 2021
They wash well, normal communication with customers and service at the level.
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Павел Белов
Level 2 Local Expert
April 21
Excellent value for money
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