01/27/26 I bought a Polaris aerogrill. It looks good on the outside, 2 heating elements, everything is convenient. I've been actively exploiting it for two days. French fries and chicken turn out well with a minimum of oil. so far, it works flawlessly. The store staff is trying their best, it was nice to chat.

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аня

Level 3 Local Expert

Terrible service..we paid for my mom's washing machine a week ago, we were waiting for delivery today from 12 o'clock, no delivery contacts, no store help with the approximate delivery time, no help. We stayed at home all day (Sunday), and the car was delivered to us at 9 p.m. It's just awful. I spent half a day chatting, waiting for help or information about delivery, and received no information..I don't recommend it to anyone. The movers came boorishly and left the machine in the middle of the corridor, I had to BEG them to move it 2 meters forward into the bathroom..It's just trash. Absolute awful customer service and delivery. As a British citizen I absolutely shocked with a service provided by 5th Element company. Unacceptable. Shame, shame, shame!

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Кристина

Level 6 Local Expert

A very long wait, starting from the ticket offices and ending with waiting for consultants. We have to look for consultants all over the room, some of them don't even know about the basic minimum product (I can read the instructions myself). The product range is the same as everywhere else. I really want to know what legislation this network operates under and why the administrator informs us that if the product does not technically fit the devices at home, it cannot be returned. Since when do we have irrevocable goods? All stores have a set deadline for checking the goods, it is written in the documents. I recommend this store only if you are sure of the product and need to purchase it urgently.

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157 reviews